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KILLERGRAFFIX
PAYMENT POLICY
KillerGraffix
accepts: check, money order and
credit card via Paypal
( a 3% convenience fee is applicable to all
credit card payments)
Remit Payment
Address:
3639 Midway Drive Ste.
B-200
San Diego, CA 92110-5254
Web
Development: 75% deposit before
commencement and full payment upon completion
of project as outlined in original quotation.
The work will be uploaded to KillerGraffix's
website for client's review. Upon full payment,
KillerGraffix will upload site to client's
host.
Cancellation/Refunds
Disclosure: Web Development
Service agreement is non-cancelable or
refundable once commencement of work has begun.
Commencement of work includes verbal and
written consultation, conceptual art creation,
domain name registration, and hosting setup.
Cancellation of Service Agreement request must
be submitted in writing to and received by
KillerGraffix within 3 days from the date of
the signed Agreement or date the initial
payment deposit is received. Acceptable methods
of notification either by Email, Fax or email
or US Mail.
Graphic
Design: (Logos, Business Cards,
Brochures, etc.): 100% payment due before
commencement of project. Final product will be
released to client on disk or via email
electronically.
Web
Maintenance: Updates and changes
is $85 per hour - 1 hour minimum At our
discretion, we will request a retainer fee of
$100 and up depending on the scope of work
before starting a job. We accept
pre-authorization on a credit card, cash or
check deposits. The deposit will be applied
toward the balance of the job. If the scope of
work is less than the deposit, KillerGraffix
will issue a credit to client.
If client fails to pay
for the completed work within five (5) working
days of being invoiced, a courtesy late-notice
will be e-mailed to the billing address as it
appears in the Company Profile. It is the
customer's responsibility to keep their billing
information updated. If client fails to pay
within five (5) working days of the courtesy
notice, client will incur a late fee of $25 for
every five (5) days of non payment.
For total non payment of
monies owed after (30) days, KillerGraffix will
turn account over to a Collection
Agency.
Hosting Billing
Policy
Approximately 15-20 days
prior to the end of the month, KillerGraffix
will send your invoice to the "billing e-mail
address" in your company profile. Payment is
due by the 1st of the Month. Invoices 5 days
past due will be subject to a late fee of
$35.00.
On the 5th of the month,
if payment has not been received, a courtesy
late-notice will be e-mailed to the billing
address as it appears in the Company Profile.
It is the customer's responsibility to keep
their billing information updated.
Any unpaid accounts will
suspended at noon on the 5th day. To reactivate
a suspended account, a $35 fee is
applicable. If a
suspended account is not paid in full by the
30th day of the month, the account will be
removed off our servers which can result in
permanent lost web files. Any deleted accounts
will have to sign new contracts to receive
KillerGraffix service.
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